Privacy Policy

Last updated: 2025-10-15

bigpolly provides a digital distribution service for downloadable files supplied by third parties. We do not author, host, or store the files for download on our servers. After purchase confirmation, we provide access links to files supplied by third parties.

1. Data We Do and Do Not Collect

We do not sell or share your registration data with third parties for marketing purposes.
We do not store payment card data. Payments are processed by third-party payment processors. They handle your card details directly.
Account & order data: name (optional), account identifier, order history, and technical logs strictly necessary to operate, secure, and comply with legal obligations.
Cookies: only what is necessary for login, cart, fraud prevention, and analytics essential to operate the service.

2. File Delivery & Availability

Files are provided by third parties and download links may expire or become unavailable without notice.
You should download as soon as possible after purchase and keep your own backups.
Because we do not host the files, availability is not guaranteed.

3. Third-Party Content

We distribute files supplied by third parties. We are not responsible for file contents, quality, legality, accuracy, or fitness for a particular purpose. Please report concerns via our Support page.

4. Legal Basis & Uses

We process your data to perform the contract (order processing and delivery), comply with legal obligations (tax, accounting, fraud prevention), and pursue legitimate interests (service security and support). Marketing messages are opt-in and you can unsubscribe at any time.

5. Data Sharing

We may share minimal data with service providers acting on our behalf (payment, messaging, anti-fraud, analytics) under contracts and only as necessary. We may disclose information if required by law or to protect our rights.

6. Retention

Order records are kept for the period required by applicable law. Operational logs are kept only as long as necessary for security and support.

7. Security

We use reasonable technical and organizational measures; however, no method is 100% secure.

8. Your Rights

Access, correction, deletion, portability, and objection where applicable.
To exercise rights, use our Support page.
You may lodge a complaint with your data protection authority, as applicable.

9. Children

The service is intended for users 18+.

10. International Transfers

Your data may be processed outside your country with appropriate safeguards where required.

11. Changes

We may update this Policy. We will post the new effective date above.

12. Contact

For any privacy or support request, please use our Support page.